Are you Project Dirt's next Support Officer?

Andrew Birley

29 Jun, 2018 10:47
Support Officer

Deadline: Sunday 5th August 2018, 11:59pm

Application Method: CV and Covering Letter, both no more than 2 pages please.
Email to [email protected]
Due to the high number of applications that we receive we are sadly unable to get back to everyone. If you haven't heard from us by Wednesday 11th August 2018, it means that you haven't been successful this time.

Our community is at the beating heart of what we do. Project Dirt is looking for an amazing person to support us in nurturing our fast-growing community.

● Do you believe in the power of people coming together and taking positive action to change the world?
● Do you love, and love engaging with, the ‘Community Sector’?
● Are you a natural online “community manager”?

If that’s three big ticks from you then you should definitely read on!

1. What is the purpose of this role?

Our community is thriving, with new community projects and volunteers signing up every week, and new campaigns launching.

Therefore we need someone to help us make sure that we manage this growth as well as we possibly can, whilst supporting in other areas of the business too.

2. What will the job be like?

Well, for the right person, this is the really exciting bit. 75% will be spent on admin tasks, managing our online community, which means delving into the backend of the platform and completing the nitty gritty but essential tasks like responding to queries, troubleshooting and on-boarding new projects.

The role will also provide a real opportunity to learn; it will see you supporting our project delivery team, attending client meetings and helping out, or representing us at events.

More specifically;

Community Management:
❏ Working closely with the Head of Our Community
❏ Answer general PD enquiries
❏ Check for any spam comments
❏ Updating the volunteer database with volunteer opportunities
❏ Connecting volunteers to those projects that have listed volunteering opportunities
❏ Providing content for social media
❏ Social media posting, writing and commenting on blogs
❏ Coming up with ideas about how we can get even better at all of this

Campaign Support:
❏ Working closely with our Campaign Delivery team
❏ Helping source community projects to receive funding or volunteers from our campaigns
❏ Attend client meetings and key volunteer days
❏ Gain diverse experience assisting on the day to day delivery of our high-impact campaigns

3. What are you like?

Most importantly, you will have bags of energy and enthusiasm, and be a joy to work with. That is an essential part of this role, so please think carefully about whether this is really you before you apply.

You will always be willing to get stuck in, and be comfortable with admin tasks, but excited by the genuine opportunity to do more.

You need to be comfortable using the Internet, and social media skills and experience will be a real bonus. You’ll need to be really happy to pick up the phone and chat to people, and have good attention to detail.

4. About Project Dirt and Our Community
Project Dirt is the UK’s most active network of community projects with an online platform that currently hosts over 3,500 environmental and social projects. We connect community projects with local people and companies who want to help them to achieve their goals and join their story.
Our vision is: People working together in local communities everywhere, to make the world a better place.

For the last five years, Project Dirt has been growing its platform for community projects nationally and developing an impressive client base. We’re building the team, developing our brand and platform, and are now looking for someone to help us super-charge our community!

We run projects such as #GreenerwithGreggs (an environmental fund for Greggs), #GivexCollaborate (a team-based volunteering campaign for Dentsu Aegis Network), #YourPintCan (a neighbourhood investment fund for Carling), and Outdoor Classroom Day (a global day to get over 20m children outdoors to learn & play at school, in partnership with Unilever and a network of NGOs). Last year we ran the Offline Festival for community businesses.

5. Benefits & Further Details
In this role, you will be working closely with the Head of Our Community, development team, Head of Client Campaigns director and the wider team. You will have significant opportunities for personal development and play an important role in developing and nurturing our community.

We have a lot of fun, with drinks evenings, picnics & team away days. Community volunteering is actively encouraged with each team member having 2 days per year to volunteer.

Other benefits include:
• £22k - £25k depending on experience
• Full time, although flexibility part-time for outstanding candidates
• Central London location, with option of working remotely
• 25 days holiday allowance p.a.
• Pension contribution
• Clear training opportunities and career path
• Bonus scheme, related to business performance.
• Gym membership

No Recruitment Agencies please, you do a great job but we've got this one covered.
Edited 12 Jul, 2018 10:31